Frequently Asked Questions

 

When is the campaign?

This year, Share Lunch Fight Hunger will run from May 9-June 3. However, our website will be open for teams to sign up prior to the campaign start date, and teams do not have to wait to begin fundraising!

 

Do I have to fundraise every day from May 9-June 3?

Teams can choose to fundraise for however much time works for them! It is not required to fundraise for the entire duration of the campaign.

 

What is the competition aspect of this campaign?

In order to foster a bit of friendly fundraising competition, the top five fundraising teams will be featured on a City Harvest food rescue truck (which is seen by about 460,000 New Yorkers daily!), and the top 25 teams will be recognized in full page ad in a press outlet (previous years have had top teams listed in The Wall Street Journal).

We also have two awards honoring participating teams: the Newcomer Award and the Team Spirit Award. Teams participating for the first time within the past three years are eligible for the Newcomer Award, and teams with the highest participation rates and most creative ideas are eligible for the Team Spirit Award. Winning team logos will be included on the City Harvest food rescue truck and in the full-page ad.

Please note, all gifts, including matches, need to be reported to City Harvest by June 3 in order to count toward the competition. City Harvest closes the competition promptly at 5pm EST on June 3. We will still accept donations after June 3, but they will not count towards the competition.

 

I want to start a team but I’ve never led a fundraising team before. How do I start?

We have put together a handy guide to running a Share Lunch Fight Hunger team! Find out more about the easy steps you can take to bring the campaign to your office or group, and learn tips and tricks from our Share Lunch Fight Hunger experts! Want to talk things through with us over the phone? Just reach out to us at 646.412.0609 or sharelunchfighthunger@cityharvest.org to receive personalized support.

  

Do you accept matching gifts?

Yes! Find out if your company or organization has a matching gift program—these types of gifts motivate donors and are a great way to double your impact! Your team page automatically includes a reminder to your supporters to see if their gift can be matched by their company. Still not sure if your company has a matching program? Your HR department may be able to tell you. 

 

I want to be involved in Share Lunch Fight Hunger without being part of a team. What do I do?

Lots of individual New Yorkers get involved with Share Lunch Fight Hunger every year! You can create a personal team page and ask friends and family to share their lunch by making a donation. You can also make a personal gift without starting a team by making a general donation.

  

I saw an option to give via text message. What is that?

This year, general campaign supporters are able to make a $10 donation—enough to help feed 28 kids for a day—by texting LUNCH to 20222. A one-time donation of $10 will be added to your mobile phone bill. All donations must be authorized by the account holder. Message and data rates may apply. Please note, these gifts cannot be applied to a Share Lunch Fight Hunger team, so if you are fundraising as part of a team, please make your donation directly on your team page.

 

How do I change my team goal or why isn't my team goal showing up? Why can't I see team donations? 

The reason that you cannot see your team goal or team donations is usually because you are on a sub-team page. To change your team goal or view your team donations, make sure to 1. Log in to your page, and click into the Participant Center, and 2. Click the Progress tab, and then click to the ‘Team’ view on the right side of the screen (screenshot below). Still having trouble? Reach out to us at 646.412.0609 or sharelunchfighthunger@cityharvest.org.

 

Screenshot for Team Progress.png 

How do I create a sub-team?

On your team’s homepage, there is an option to create a sub-team. Simply click and follow the instructions to create a sub-team within your page. Want to create more than five sub-teams? Contact us at sharelunchfighthunger@cityharvest.org and we can assist in speeding up the process.

  

How do I hide my name as a captain?

On the homepage of the Participant Center, you will see an option for “Manage Your Display Name.” You may select “Keep User Anonymous” to prevent your name from appearing, or choose “Use a Screen Name or Nickname” to have a custom page name for a department/floor, etc. 

 

What do I do if a gift was made to the wrong team or sub-team?

If a gift was made to the wrong team or incorrect sub-team, or to the general donations page, please contact sharelunchfighthunger@cityharvest.org and our team can correct that for you! If you made your gift via text message, unfortunately we are unable to change your gift to a specific team or sub-team.

  

Can I send personalized emails through the website?

You can! Once you log in, click into the Participant Center, and then click into the Email tab. You will see email templates available to personalize and send. Just follow the instructions; you can add your contacts or send a thank-you email to people who have already donated. Select "Include personalized greeting" to add the first name of your contacts into your thank you emails (screenshot below).

Screenshot_for_adding_personalized_greeting.png


 


Didn’t this campaign used to be called Skip Lunch Fight Hunger?

In 2021, our campaign name changed to Share Lunch Fight Hunger! This new name better captures the campaign’s spirit and aligns with the “neighbors helping neighbors” spirit that has been at the heart of City Harvest’s work since our founding in 1982.